Business Insights Guide

Connection Challenge : Make a new friend at your site! Consider your current network. Find one function that you do not understand well yet and go learn more! Here are some suggestions to get you started:

PRODUCT & MANUFACTURING ENGINEERING Ask: What are the key products we make now? what changes are we expecting in the future? Ask: what is the most difficult piece of equipment to maintain at our site? OPERATIONS Ask: which product lines make the most money? Which make the IT What type of IT projects are planned? What IT infrastructure is working well, what likely to become significant in the next 3-5 years? least? Which operations are

CONTROLLER Ask: what the three most important financial metrics for your site? Spend a few meetings getting to know the calculations, the plant’s current state and what can be done to maintain or improve them. PLANT MANAGER Ask what is the site’s long range plan (LRP)? What is the process for creating the LRP? What are the inputs and outputs of this process? • LOGISTICS Ask: how do parts get to, through and from our site? How many shipments a day does our logistic team have to deal with?

GSM Ask: who are our biggest suppliers? What are the main issues we have with them – Cost? Delivery? Quality? What is the biggest supply chain risk our site has now?

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PROGRAM MANAGEMENT What is the current customer portfolio? How do we track

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QUALITY Ask: what is the biggest quality concern facing our site? When was the last time there was a warranty spill? profitability for each program? What new customers are we hoping to win?

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needs to be optimized?